Responsible Gaming
at co44
co44 is committed to providing a safe, fair, and enjoyable betting environment for all players in Bangladesh. We believe gambling should remain a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives you the tools and information you need to stay in control at all times.
How co44 Protects Its Players
Responsible gaming is not an afterthought at co44 — it is built into the foundation of everything we do. From the moment you register, a suite of player-protection tools is available inside your account dashboard, free of charge, at any time.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your co44 account. Once your chosen limit is reached, no further deposits are accepted until the cooling period has passed. Limits take effect immediately and can only be raised after a mandatory 48-hour waiting period.
Time-Out Feature
Need a short break? The time-out feature lets you pause your co44 account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. The feature activates instantly upon request.
Self-Exclusion
If you feel that gambling has become a serious problem, co44 offers a full self-exclusion option. You can exclude yourself from the platform for 6 months, 1 year, 2 years, 5 years, or permanently. Self-exclusion takes effect within 24 hours and cannot be reversed during the active exclusion period.
Loss Limits
In addition to deposit limits, co44 allows you to set a ceiling on the total amount you are willing to lose over a given period. Once the loss limit is reached, your account is automatically restricted from further wagering activity until the period resets.
Session Time Reminders
co44 can send you on-screen reminders at regular intervals during your gaming session — every 30, 60, or 90 minutes — so that you remain aware of how long you have been playing. Losing track of time is one of the most common early signs of problem gambling.
Reality Checks
Reality checks display a summary of your gaming activity — including net win/loss, session duration, and number of rounds played — at intervals you choose. These prompts help you make informed decisions about whether to continue playing or step away.
How to Activate Your Protection Tools
All responsible gaming tools at co44 are available directly inside your account dashboard. Here is how to set each one up in just a few steps.
Setting a Deposit Limit
Control how much money enters your account over any given period.
- 1 Log in to your co44 account.
- 2 Navigate to Account Settings > Responsible Gaming.
- 3 Select "Deposit Limits" and choose your preferred period (daily / weekly / monthly).
- 4 Enter your desired limit amount in BDT (৳) and confirm.
- 5 The limit activates immediately. To increase a limit, a 48-hour review period applies.
Taking a Time-Out
Step away from the platform for a defined period without permanently closing your account.
- 1 Log in and go to Account Settings > Responsible Gaming.
- 2 Select "Time-Out" from the available tools.
- 3 Choose your break duration: 24 hours, 48 hours, 7 days, or 30 days.
- 4 Confirm your selection. Your account is paused instantly.
- 5 Your account automatically reactivates once the period expires.
Requesting Self-Exclusion
For a longer, more serious break when gambling has become a genuine concern.
- 1 Contact co44 support via live chat or email at [email protected].
- 2 Request self-exclusion and specify your desired duration.
- 3 Our team will confirm the request and process the exclusion within 24 hours.
- 4 Your account is locked for the full exclusion period — no exceptions.
- 5 A reactivation request can only be submitted after the full period has elapsed.
Recognising Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious — even to the person affected. Being aware of the warning signs is the first step toward getting back in control. If any of the following apply to you or someone you know, it is important to seek help without delay.
Remember: Recognising a problem is a sign of strength, not weakness. co44's support team is available 24/7 and will handle all sensitive conversations with complete confidentiality and without judgement.
Self-Assessment: If you answer "yes" to three or more of the questions in our self-assessment checklist on this page, we strongly encourage you to speak with our support team or contact a professional gambling support service.
Spending more money on gambling than you originally planned or can comfortably afford.
Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Lying to family members, friends, or colleagues about the extent of your gambling activity.
Neglecting work, study, family responsibilities, or social activities due to time spent gambling.
Borrowing money, selling possessions, or taking out loans to fund your gambling.
Using gambling as a way to escape stress, anxiety, depression, or other emotional difficulties.
Making repeated unsuccessful attempts to cut down, control, or stop gambling entirely.
Feeling preoccupied with gambling — constantly thinking about past bets or planning the next session.
Experiencing significant financial hardship, debt, or crisis as a direct result of gambling.
Are You Gambling Responsibly?
Answer the following questions honestly. This checklist is not a clinical diagnosis — it is a starting point for reflection. If several of these resonate with your current situation, please reach out to our support team or a professional helpline.
Responsible Gaming Self-Check
Read each statement and consider whether it applies to you, currently or in recent months.
Do you find yourself gambling with money that was set aside for essential expenses such as rent, food, utilities, or family needs?
Have you ever tried to win back money you lost by placing larger or riskier bets than you originally intended?
Have you noticed that you need to gamble with increasingly larger amounts to feel the same level of excitement or satisfaction?
Has gambling ever caused arguments, tension, or significant concern among your family members, partner, or close friends?
Have you ever missed work, school, or an important family event because you were gambling or thinking about gambling?
Do you feel a strong urge to gamble that is difficult to resist, even when you are aware of the negative consequences?
Have you ever borrowed money from friends, family, or financial institutions specifically to fund your gambling activity?
Do you feel depressed, hopeless, or anxious about your financial situation as a result of losses from gambling?
If you answered "yes" to three or more questions: We strongly encourage you to activate co44's self-exclusion feature and reach out to our support team or a professional gambling support organisation immediately. Help is available, and seeking it early makes a significant difference.
21+ Only — Strictly Enforced
co44 enforces a strict minimum age policy. All players must be at least 21 years of age to register an account, make a deposit, or place any bet on the co44 platform. This rule applies to all players accessing co44 from Bangladesh and all other supported regions.
Age verification is a mandatory step in the co44 KYC (Know Your Customer) process. Every player is required to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or birth certificate — before withdrawals are processed. co44 reserves the right to request age verification at any time and to suspend or permanently close any account where the holder is found to be under 21 years of age.
If co44 discovers that an underage person has gained access to the platform, any deposits made will be returned in full and all associated winnings will be forfeited. co44 will report the incident to the relevant authorities where required by law.
For Parents and Guardians: If you share a device with a minor, co44 strongly recommends enabling parental controls and internet filtering software to restrict access to online gambling platforms. Several free tools are available, including Net Nanny, Qustodio, and built-in device parental controls on Android and iOS. Never share your co44 login credentials with anyone.
Underage Gambling Reporting: If you suspect that a minor has accessed co44 or is attempting to do so, please contact our support team immediately at [email protected] (plain text — not a link). Our team will investigate and take appropriate action within 24 hours.
Support Is Always Available
Whether you want to activate a responsible gaming tool, request self-exclusion, or simply talk to someone about your gambling habits, co44's support team is here for you around the clock — with no judgement and complete confidentiality.
Live Chat
Connect instantly with a co44 responsible gaming specialist via live chat inside your account dashboard.
2–5 min responseEmail Support
Send a detailed message to our team at [email protected]. All responsible gaming requests are treated with priority.
2–8 hrs responseImmediate Exclusion
If you need to stop right now, contact support via live chat and request an emergency account suspension. We act within minutes.
Instant lock availableExternal Help
For professional counselling and independent gambling support services, speak with a qualified counsellor or mental health professional in Bangladesh.
Confidential supportco44's Responsible Gaming Policy
co44 operates its platform with the firm belief that responsible gaming and a great player experience are not in conflict — they are inseparable. Every feature we build, every promotion we run, and every customer interaction we manage is guided by this principle. Our responsible gaming framework is reviewed regularly to ensure it remains aligned with best international practice.
co44 trains all customer-facing staff to identify early indicators of problem gambling and to respond with empathy and professionalism. If our team notices unusual patterns in a player's activity — such as a sudden increase in deposit frequency, large losses over a short period, or distressed communications — we will proactively reach out to offer responsible gaming support. In serious cases, we may apply protective restrictions to the account even without a specific request from the player.
co44 does not target individuals who have self-excluded or who have expressed a desire to stop gambling with marketing communications. Once a player opts out of marketing or requests exclusion, they are removed from all promotional campaigns immediately and permanently for the duration of any exclusion period.
We are committed to providing transparent information about the odds, house edge, and return-to-player (RTP) percentages of all games available on the co44 platform, so that players can make genuinely informed decisions about how and what they play. Gambling should always be approached as entertainment with a known cost — not as a reliable source of income.
co44 supports ongoing research into problem gambling and contributes to international responsible gaming initiatives. We believe the online betting industry has a genuine obligation to lead on player welfare, and we hold ourselves to that standard every single day.
Golden Rules of Responsible Gambling
- Only gamble with money you can afford to lose entirely.
- Set a budget before you start and stick to it — regardless of whether you win or lose.
- Never chase losses. Every bet is an independent event — past losses do not improve future odds.
- Take regular breaks — set a time limit for each session and honour it.
- Do not gamble under the influence of alcohol, drugs, or when you are emotionally distressed.
- Balance gambling with other leisure activities — do not let it become your only form of entertainment.
- Keep gambling separate from your finances — never use credit cards or loans to fund betting.
- If in doubt, reach out — co44 support is available 24/7 and all conversations are confidential.
Remember: Gambling is entertainment, not a financial strategy. The house always maintains a mathematical edge over time. Enjoy it for what it is — a fun, exciting pastime — and never gamble with money you cannot afford to lose.
Play Smart. Stay in Control. Enjoy co44.
co44 offers world-class cricket betting, live casino, slots, and crash games — all designed to be enjoyed responsibly. Explore the platform with confidence, knowing that your safety and wellbeing always come first.
Gambling can be addictive. Please play within your means. 21+ only. For support, contact our team via live chat or email at [email protected]